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Livegenic, a global provider of cloud-based, real-time video solutions to property and casualty (P&C) insurance organizations, is pleased to announce a global partnership with Australian-based solutions provider, ClaimLogik.

Livegenic’s suite of real-time video collaboration, field loss documentation, and customer self-service solutions are fully-integrated into the ClaimLogik claim fulfilment platform to help facilitate faster damage assessments, and to connect first-responding trades and services for a better ability to mitigate further losses. The integration of Livegenic and ClaimLogik enables applications in underwriting, risk control, fleet management, and additional workflows. The combined solution connects data and stakeholders from outside the traditional claim process in order to positively impact the cost of claim management, the speed of claim settlement, and the policyholder-claimant experience.

“Incorporating Livegenic’s platform into the existing ClaimLogik offerings provides benefits far greater than real-time video alone by impacting the entire claim ecosystem from brokers, insurers, policyholders, and the supply chain which is servicing and responding to claims,” said Brian Siemsen, president of ClaimLogik. “Bringing these solutions together significantly reduces claim expenses and shortens cycle times, thereby improving the overall claim experience for the customer.”

Read the full article here.